Privacy Policy & Terms and Conditions

Effective Date: 1/27/2026

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This Privacy Policy and Terms and Conditions (“Agreement”) governs the use of services provided by Giles M Mobile Notary and Livescan Services (“Company,” “we,” “our,” or “us”), including California DOJ Live Scan Fingerprinting and California Notary Public services, whether provided in person, mobile, or through our website: https://www.excellentsigners.com

By accessing our website or using our services, you agree to this Agreement.

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1. Services Provided

Giles M Mobile Notary and Livescan Services provides the following services:

California DOJ and FBI Live Scan Fingerprinting

California Notary Public services (mobile and on-site)

All services are performed in compliance with applicable California state laws, California Department of Justice (DOJ) regulations, Federal Bureau of Investigation (FBI) requirements (where applicable), and the regulations of the California Secretary of State.

 

2. General Privacy Policy

We respect your privacy and collect only the information necessary to lawfully perform our services.

 

Information We Collect

Full name

Phone number

Email address

Mailing address

You must provide government-issued identification as required by law.

Appointment and service details

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When you visit our website, we may automatically collect limited technical information such as IP address, browser type, pages visited, and date/time of access for security, analytics, and functionality purposes only.

We do not sell, rent, or trade personal information.

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3. Live Scan Fingerprinting Privacy & DOJ Compliance

Live Scan Data Collection

For Live Scan Fingerprinting services, we collect fingerprints and related identifying information solely as required by California DOJ and FBI regulations and only for submission to authorized requesting agencies.

DOJ Compliance Disclosure

 

Fingerprint data is collected only for authorized submission to the California DOJ and FBI.

We do not store, retain, copy, reuse, or access fingerprint images, biometric data, or background check results after transmission.

All Live Scan data is transmitted using DOJ-approved secure systems.

We do not control, receive, or store the results of background checks.

Important Live Scan Notice

Live Scan fingerprinting is not a clearance, approval, or guarantee.

The DOJ, FBI, or the requesting agency solely controls the processing times, determinations, rejections, or delays.

All Live Scan fees are non-refundable once fingerprints are captured and transmitted, regardless of outcome.

No exceptions. That’s DOJ policy.

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4. California Notary Public Privacy

Legal Compliance

All Notary Public services are performed in full compliance with the laws and regulations governing Notary Publics in the State of California, as administered by the California Secretary of State.

 

Information Required by Law

California law requires Notaries Public to collect and record certain information, which may include:

Signer’s full name and signature

Type of identification presented and expiration date

Description of the document notarized

Date, time, and location of notarization

Thumbprint, when required by law (including certain real estate documents)

This information is recorded in a Notary Public journal, which is a legally mandated record.

Notary Journal Security & Disclosure

Notary journals are stored securely, and access is restricted.

Journal entries may be disclosed only as permitted by California law, including upon request by a court, law enforcement, or the California Secretary of State.

·Journal entries cannot be altered, deleted, or withheld at a signer’s request.

This is required by law, not optional.

 

5. Use of Information

Information collected is used only to:

Perform lawful Live Scan and Notary Public services

Verify identity and prevent fraud

Maintain legally required records

Comply with state and federal regulations

We do not use client information for marketing or advertising purposes.

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6. Client Responsibilities

By using our services, you agree to:

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Provide accurate, truthful, and complete information

Present valid and acceptable government-issued identification

Confirm agency requirements, ORI numbers, and documentation before booking

Arrive on time and prepared for appointments

Errors or omissions provided by the client are not the responsibility of the Company.

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7. Appointments, Payments & Cancellations

Fees may be required in advance.

Mobile service fees, travel fees, and convenience fees are non-refundable once service has begun or the technician has arrived.

Cancellations must be made at least 24 hours in advance.

No-shows or late cancellations may result in forfeiture of all fees.

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8. Limitation of Liability

Giles M Mobile Notary and Livescan Services is not liable for:

DOJ or FBI processing delays, rejections, or errors

Employment, licensing, certification, or agency decisions

Errors caused by incorrect information provided by the client

Third-party system failures or agency determinations

Our role is limited to lawful capture, verification, and submission of information.

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9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. While no method of transmission is 100% secure, we follow industry standards and regulatory requirements.

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10. California Privacy Rights

California residents may request access to personal information where legally permitted. Certain records cannot be deleted, modified, or destroyed due to legal retention requirements.

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11. Children’s Privacy

Our services are not intended for children under the age of 13, except where permitted by law.

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12. Intellectual Property

All website content, logos, and materials are the property of Giles M Mobile Notary and Livescan Services and may not be copied, reproduced, or reused without written permission.

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13. Governing Law

This Agreement is governed by the laws of the State of California.

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14. Updates to This Agreement

We may update this document at any time. Continued use of our services constitutes acceptance of the updated Agreement.

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15.  Payment Processing & Credit Card Information

Credit card payments are processed through secure third-party payment providers. Giles M Mobile Notary and Livescan Services does not collect, store, or retain credit card numbers, card security codes, or banking information.

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16. Contact Information

Giles M Mobile Notary and Livescan Services
Website: https://www.excellentsigners.com
Email: gilesmservices@gmail.com
Phone: 510.967.8115